If you become repeatedly dissapointed because your local store consistantly runs out of advertised specials without stating that quantities are limited, and refuses to offer a raincheck, or a comparable alternative, contact:
Correspondence Branch
Federal Trade Commission
Washington, DC 20580
When making contact always provide the following information for each incident of suspected abuse:
- The name, address, and phone number of the retailer.
- A copy of the advertisement.
- The date that the item was sold out.
- The name of the Manager who declined to offer comparable compensation.
- A brief description of any communication which took place between you and the retailer.
Generally speaking, most retailers' practise good honest advertising policies. But there are exceptions and as consumers we do have the right to complain to consumer protection agencies. Taking this route will prove to be much more effective than getting into a verbal debate in the store. Why ruin a good day? Be smart, be savvy, and notify your local consumer protection office, State Attorney General, or your State Department of Agriculture and Consumer Services'. Remember, couponing, refunding, and saving money is fun! Don't let a deceptive retailer ruin that for you.
